Official Documents

Palamis77 Privacy Policy – Personal Data Protection for Malaysia Members

At Palamis77, your privacy is not merely a legal obligation — it is our genuine commitment to every member. Find out exactly how we collect, use, and protect your personal information.

Updated: January 2026
Bahasa Melayu
SSL 256-bit
Level of Data Protection
96% Secure
256-bit SSL encryption active
No
Data Sales
Compliance
PDPA
Monitoring
24/7

Palamis77's Privacy Protection Commitment

Six core principles that guide how we handle every member's personal data.

Minimal Data Collection

We only collect data that is strictly necessary to manage your account and deliver Palamis77 services. No information is collected beyond what our operations require.

Enterprise-Grade Encryption

All data transmitted between your device and Palamis77's servers is protected by 256-bit SSL encryption — the same security standard used by leading banking institutions in Malaysia.

No Data Sales

Your personal data is never sold, rented, or transferred to any third party for marketing purposes. Your information is used solely for the purposes stated in this Privacy Policy.

Control in Your Hands

You have the right to access, correct, or request the deletion of your personal data at any time. Palamis77 respects your rights as a data owner and makes this process straightforward through our support team.

Malaysia PDPA Compliance

Palamis77 operates in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia. We ensure that all our data handling practices meet the data protection legal requirements in force in Malaysia.

Full Transparency

We believe you have the right to know what happens with your data. This Privacy Policy is written in clear, plain language that anyone in Malaysia can understand — not in complex legal jargon.

1. Introduction

Welcome to the Privacy Policy page Palamis77. This document clearly and transparently explains how we — as operators of the Palamis77 platform — collect, use, store, protect, and in certain circumstances, share your personal information.

This Privacy Policy applies to all visitors, users, and registered members who use the website, mobile application, and all services provided by Palamis77. It is drafted in accordance with the requirements of Malaysia's Personal Data Protection Act 2010 (PDPA).

Consent: By using the Palamis77 platform, you agree to the terms set out in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our platform.

Palamis77 acts as the Data Controller for all personal information you provide to us. We take this responsibility seriously and are committed to ensuring your data is handled in a manner that is safe, transparent, and respectful of your privacy rights as an individual.

2. Types of Personal Data Collected

Palamis77 collects your personal information through several channels — during account registration, during your use of the platform, and through your interactions with our support team. The following are the categories of data we collect:

Data CategoryExample InformationCollection Method
Identity Data Full name, date of birth, identification card number (MyKad), gender Registration form, KYC verification
Contact Data Email address, phone number, residential address Account registration, profile updates
Financial Data Payment methods (TNG, GrabPay, DuitNow, FPX), transaction history Deposit and withdrawal transactions
Technical Data IP address, device type, web browser, operating system, cookie data Automatically collected during platform use
Usage Data Games played, total bets placed, session duration, login activity Automatically via the platform system
Communication Data Live chat records, emails to support, feedback and complaints Interactions with the support team

We never store your full credit or debit card details. All financial transactions are processed through authorised third-party payment providers that comply with PCI-DSS standards.

3. How We Use Your Data

The personal data we collect is used solely for specific, legitimate purposes. Palamis77 will not use your data for any purpose not stated here without first obtaining your consent:

  • Account Management: Creating, verifying, and maintaining your Palamis77 member account.
  • Transaction Processing: Processing deposits and withdrawals via Touch 'n Go eWallet, GrabPay, DuitNow, Boost, ShopeePay, and FPX (Maybank2u / CIMB Clicks).
  • Service Delivery: Enables you to access all games and services on the Palamis77 platform.
  • Identity Verification (KYC): Meeting legal compliance requirements relating to age and identity verification.
  • Platform Security: Detecting and preventing fraud, money laundering, and other suspicious activities.
  • Service Improvement: Analysing usage patterns to improve the overall user experience.
  • Service Communications: Sending important notifications relating to your account, transactions, and changes to our terms.
  • Marketing (with consent): Sending promotional information, bonuses, and exclusive offers — only where you have given your consent.
  • Responsible Gambling: Monitoring gameplay patterns to identify signs of problem gambling and offer appropriate support.

4. Data Sharing & Disclosure

Palamis77 does not sell, rent, or trade your personal data. However, in the following limited circumstances, we may share your information with certain parties:

  • Service Providers: Payment providers (TNG, GrabPay, DuitNow, FPX), gaming software providers, and technical infrastructure providers that require limited access to data in order to deliver their services. All such parties are bound by strict confidentiality agreements.
  • Legal Requirements: When required by Malaysian law, a court order, or a directive from a competent authority.
  • Fraud Prevention: Sharing information with fraud prevention agencies or authorities to investigate or prevent unlawful activity.
  • Business Restructuring: In the event of a merger, acquisition, or business asset transfer — provided the receiving party agrees to uphold this privacy policy.

In all data-sharing instances, Palamis77 shares only the minimum information necessary for the specific purpose. We do not grant access beyond what is required.

5. Data Security Measures

Protecting your personal data is our highest priority at Palamis77. We implement multiple layers of technical and organisational security to ensure your data remains protected at all times:

256-bit SSL Encryption

All data transmitted between your web browser and Palamis77's servers is encrypted using TLS 1.3 with 256-bit encryption — the same standard used by Malaysia's leading banks such as Maybank and CIMB.

Encrypted Database

All data stored in our databases is encrypted. Passwords are stored as irreversible hashes — unreadable even by Palamis77 staff.

24/7 Security Monitoring

Our cybersecurity team continuously monitors all system activity to detect any unauthorised access attempts or suspicious behaviour.

Strict Access Controls

Access to members' personal data is restricted to staff with a legitimate business need only. All access is logged and monitored on a regular basis.

Regular Data Backups

Data is backed up regularly and stored at secure server locations to ensure service continuity in any emergency.

While we take all reasonable steps to protect your data, no security system can guarantee absolute 100% protection. In the event of a security breach affecting your data, we will notify you within the timeframe required by law.

6. Cookies & Tracking Technologies

Palamis77 uses cookies and similar technologies to enhance your experience on our platform. The following are the types of cookies we use:

Cookie TypePurposeCan Be Declined?
Essential Cookies Required for core platform functions — login, session security, and navigation. No — the platform cannot function without it
Performance Cookies Measuring platform performance and identifying technical errors for improvement. Yes — can be declined
Functional Cookies Remembering your preferences such as language, theme, and game settings. Yes — can be declined
Analytics Cookies Helps us understand how members use the platform so we can improve the overall experience. Yes — can be declined

You can manage or delete cookies through your web browser settings. Please note that disabling certain cookies may affect the functionality of the Palamis77 platform.

7. Data Retention Period

Palamis77 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable law:

  • Active Account Data: Retained for as long as your account remains active and for an additional period following account closure as required by law.
  • Financial Transaction Records: Retained for a minimum of 7 years in accordance with Malaysia's anti-money laundering legal requirements.
  • Communication Logs: Live chat and email records are retained for 2 years for quality control and dispute resolution purposes.
  • Technical Data & Logs: Retained for a maximum of 12 months for security and technical troubleshooting purposes.
  • Marketing Data: Retained until you withdraw consent or request deletion.

Once the applicable retention period has expired, your personal data will be securely deleted or anonymised in a manner that ensures it can no longer be associated with you.

8. Your Personal Data Rights

As a data subject under Malaysia's PDPA, Palamis77 recognises and respects the following rights you hold:

Right of Access

You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.

Right to Rectification

If any of your data is inaccurate or out of date, you have the right to request a correction. Basic information can be updated directly through your profile settings.

Right to Erasure

You have the right to request the deletion of your personal data, subject to certain record-keeping obligations required by law that we must comply with.

Right to Restrict Processing

You have the right to request that we restrict the processing of your data under certain circumstances, such as when the accuracy of the data is in dispute.

Right to Withdraw Consent

You may withdraw consent for consent-based data processing (such as marketing communications) at any time via your account settings or by contacting us.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider, should you choose to do so.

To exercise any of the rights above, please contact our privacy team at privacy@palamis77.im or via live chat. We will respond to your request within 14 business days.

9. Protection of Children's Data

The Palamis77 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data of children under the age of 18.

If we discover that personal data of an individual under 18 has been collected without valid parental or guardian consent, we will immediately take the following steps:

  • Immediately suspending the account in question while an investigation is conducted.
  • Delete all personal data relating to that individual from our systems.
  • Returning any remaining balance in the account to the original payment method.

If you know or suspect that a minor has registered an account on Palamis77, please notify us immediately at support@palamis77.im.

10. Links to Third-Party Websites

The Palamis77 platform may contain links to third-party websites, such as gaming software provider pages or social media platforms. This Privacy Policy applies solely to the Palamis77 platform.

Palamis77 is not responsible for the privacy practices or content of third-party websites. We encourage you to read the privacy policy of each website you visit separately.

11. Cross-Border Data Transfers

In the course of operating our platform, certain data may be processed or stored on servers located outside Malaysia by our third-party service providers. In such circumstances, Palamis77 to ensure:

  • Data transfers only take place to countries or organisations that provide an adequate level of data protection.
  • Appropriate data transfer agreements are in place with all recipients of data outside Malaysia.
  • Appropriate technical safeguards are applied to all transferred data.

12. Contact Our Privacy Officer

If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we handle your personal data, please contact us:

Privacy Email
privacy@palamis77.im
Live Chat
Available 24/7
Response Time
14 business days

This Privacy Policy was last updated on January 2026. Any material changes will be communicated to members via email or platform notification before taking effect.

Your Data Is Safe. Your Game Is Secure.

Register your Palamis77 account today and enjoy a gaming platform that protects your privacy to the highest standard. Over 500 games await you — live baccarat, jackpot slots, Malaysia Super League betting, and much more. Deposit from RM10 via TNG, GrabPay, or DuitNow.

SSL 256-bit PDPA Compliance No Data Selling
Bahasa Melayu